Consumer reviews and reports on scam companies, bad products and services
Invicta Watch Group Company Steals Watch Back From Buyer Hollywood Florida
5th of Apr, 2013 by User998280
I had sent my watch in to the invicta Service center because the crown had fallen off. It took almost three months for me to get the watch back. When I went to set the time, the crown fell off again. After inspecting the crown, I noticed that it had been glued on. I then sent it back again and reported that it appears that someone had tried to glue the crown back in instead of fixing it properly. I was assured that my watch would be repaired properly this time. It has now been over three months and I still did not get the watch back. I tried to e-mail the company on several occasions and haven't gotten any response. Today I tried calling, but got the answering machine telling me to leave a message. When I tried to record a message I was told that the answering box was full. I think that the Invicta people are trying to keep my watch. I have contacted the BBB and they are going to conduct an investigation pertaining to this matter. If you had sent your watch back to the Invicta Service Center and even if it has only been two months I would report it already instead of waiting the full 90 days. Good Luck!!
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