Intelius Charged an unknown fee of $19.95 for a service that was to be $.95. Bellevue, Washington

30th of Dec, 2011 by User532454

I used Intelius to find a relative's address for a Chrismas card. The fee was to be $.95 instead of the usual $.99 for simply finding the address. However, Iwas charged an additional fee of $19.95 on December 29th at 2:17 AM five days after the original request for $.95. Due to this additional charge, my bank account was charged and it was then overdrawn.
So, in addition to the unwanted $19.95 fee I now owe money to a bank that I use for several other regular payments. I have to sign a dispute form and in the meantime pay for the overdrawn fee. I am concerned. The accounts of Intellius I read on the internet do not bode well. It seems even after you cancel your subscription ,even if you did not sign up for it, they continue to charge you. They even tell you that you authorized the additional money. That is not the truth. Their advertising is false and can damage your credit.

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Comments

4743 days ago by James Navarro

Your an idiot can you even read? Obviously you do not read because you signed up for cheaper product that was a free trial that converted in to a paid subscription. But of course it was intelius's fault that you are an idiot and blame them for clickig on something without fully reading it. Hello...