Integrated Card Services

Integrated Card Services ICS; Intcardservices; QuickCommerce; iPayment; iAcess High Hidden Fees & Early Termination Fees; Don't Call You Back > Th

19th of Jun, 2011 by User124865

I was in the market for a new processing company and didn't put much thought into what questions to ask or to get contract up front. Everything they told me was a lie. Processing rates; early termination fees; they didn't tell me I would be billed by 2-3 companies; wouldn't call me back. I had to call every two weeks either asking for a refund on the monthly fees that were promised to be pro-rated or for strange unauthorized w/d's & to tell them the refunds still hadn't gone through. I would never get to talk to the rep that made the promises even though I had his direct line; he never called me back. When I cancelled I was told I would have to wait 30 days grace period before cancellation took place. In that time I was charged $45 for not processing their minimum requirement. a month later I was charged $295 with no description on the bank statment. a month after that I was charged $350 cancellation fee. I am outraged. When I called after the $45 had been acessed they were reluctant to credit me back - it was their standard proceedure. I am still in the process of fighting with them. My bank had to put a stop on atleast 3 different names they withdraw money under. DO NOT EVEN INQUIRE ONLINE AT THEIR WEBSITE!!! IT'S AN INSTANT CONTRACT!!

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