Imprint.com

Imprint.com 24hourwristbands.com, 24lanyards.com HORRIBLE CUSTOMER SERVICE, WRONG LOGO PRINTED, Internet

14th of Jun, 2011 by User694251

What a joke! Looks like people have already discovered how horrible this company is. I've been given the runaround about my order. They sent me a proof of my koozies, and they looked fine. But when I recieved them today, I noticed they retyped my logo out and spelled it wrong!! This is for a charity foundation event this Saturday! When I call the company, they transfer me to wait in line again and then disconnect me before I can speak to someone. This happened several times. When using their live chat option, the person gave me no help and basically just kept saying, sorry I can't control your order, etc. She even had the audacity to tell me that she couldn't guarantee that anyone would get to my problem today because they have "lots and lots" of tickets. I said HA! looks like I'm not the only one with a problem, imagine that! After SEVERAL hours of convincing, calling and emailing, they are sending me new ones, but told me I'll have to wait 14 business days (even though I paid to have it shipped RUSHED and produced RUSHED, and still do not have my product at my event). What a horrible waste of my time. DO NOT USE THIS COMPANY PERIOD.

Track this Report 1 Comment | Post a Comment

Comments

4513 days ago by Artist

I feel you. My order was completely screwed up. At least you received a replacement. I was told they couldn't do anything to accomdate me.