ILD TELESERVICES INC - COMPUFIX INC

UNAUTHORIZED BILLING CHARGES ON VERIZON BILL

29th of May, 2011 by DJT

NOTICED $14.87 CHARGE FROM ABOVE COMPANY ON MY APRIL 2011 VERIZON BILL. ON 4/26/11 I CALLED THE 800-433-4518 NUMBER LISTED FOR THE ABOVE. I WAS TOLD MY 22 Y/O SON HAD SIGNED UP FOR THE SERVICE. MY SON DENIED EVER DOING AS SUCH (HE IS ABLE TO TAKE CARE OF ALL HIS TECHNICAL PROBLEMS HIMSELF. WE DO NOT HAVE DIAL UP INTERNET SERVICE SO I DON'T KNOW HOW THEY GOT OUR PHONE NUMBER. ALSO THAT MY SON WAS AN ADULT AND THE BILL WAS BEING CHARGED TO "MY" VERIZON ACCOUNT. THEY SAID THEY WOULD REVERSE THE CHARGES AND ISSUED ME A CANCELLATION #. SURPRISE SURPRISE THE CHARGES APPEARED AGAIN ON MY MAY VERIZON BILLING. CALLING THE 800 NUMBER THIS TODAY 5/28/11 I FIND THE ILD / COMPUFIX MAILBOX IS FULL AND CAN NOT TAKE ANY MORE CALLS. I AM IN CONTACT WITH VERIZON TO PUT A BLOCK ON MY PHONE,

Track this Report 1 Comment | Post a Comment

Comments

4857 days ago by Steve66

I was fraudulently billed $12.95 on my ATT telephone bill by ILD Telecommunications on behalf of Compufix Inc. of 11271 Ventura Blvd. #217, Studio City, CA 91604. All they needed to do this was my name and land-line phone number, both of which are easily available to anyone who can read a phone book. I use auto-pay but I do check my bill each month for fraudulent cramming or slamming charges so I caught it immediately.

Both ILD Telecomm and Compufix said the monthly 12.95 bill would be canceled. I closed the land-line account anyway. Compufix said I signed up for their 24/7 computer technical support service. Why would I do that when I repair computers myself.

I phoned ATT and they told me that are obligated by federal regulations to accept third-party billing and purchases unless the customer opts out of these by requesting that a block be placed on their account, which I did now for my wireless account.