Identity Secure Charging my credit card every month for services I did not order. Westerville, Ohio

26th of Feb, 2013 by User162503

While traveling I received an alert by my credit card company of a cash advance charge. Like many others it was a red flag to me because I would never make a cash advance charge due to high fees they charge. I immediately contacted my bank to find what charge it was and they told me it was a company called Identity Secure. I had never heard of the company name before so I asked for the amount charged and their phone number. I called them to ask about the charge and they could not find my name in the system. They did have my address and card number which they were billing me for services for under someone else s name. They did offer to return the charge to my account and discontinue billing me but then I asked when the account was opened which turned out to be 9 months old. Not counting the extra charges my bank charged me for cash advances, they had taken over $162 from my account. They would only credit back my 4 payments on my card over a 60 day period but suggested that I write the company to return the balance. Why should I have to write and beg the company to return money they agree was stolen from me. Why should I get stuck with the cash advance fees and interest on a card of nearly 22% for services I never ordered. I had to take the time to warn others of this rip off that may be hidden within your credit card bill. I would not have ever noticed if I had not been traveling and my credit card company knew I was not at home to make the charge.

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