I noticed on my bank statement today an unauthorized charge (pending), the details of which read, "IC *FREESHIPPING.COM 866-326-0584 CT", in the amount of $12.97. I "Google'd" the string (in quotes), and came across this website (Thank Goodness!). I saw other reports of the same and similar, pointing to different companies as the co-culprits. One of said companies is ProFlowers, from whom I ordered Mother's Day flowers 2 months ago.
This alerted me, so I went back to a few days before I made the order, and LO and BEHOLD! Another charge on 6/6/11! So, in other words, RECURRING monthly charges for the amount of their membership fees! I never joined, was informed, ever even knew and thus (obviously) DEFINITELY NOT authorized these charges! WHAT A SCAM! I am going to go out of my way to let anyone know about this! I work for a nationwide company, with hundreds of very large customers (one of whom is a big competitor of ProFlowers), who all rely on myself and one other colleague for Networking support issues and expertise---in other words, I KNOW how to get the word out! This sort of abuse happening to someone like me (with a lot of knowledge to solve issues like this) is one thing, but to do it to others who are on a fixed income, who may be oblivious to scams in general, etc.---if I were to truly speak my mind and let the words fly, it would defeat the purpose of my posting this right now, as it would not get posted! On a side note, and while I'm at it, I was COMPLETELY dissatisfied with their (ProFlowers) service, refusal of adherence to their OWN policy (money back or item of equal value) and condescending tone of all 4 "customer service scam-sentatives" with whom I spoke; I received flowers and a vase that looked NOTHING like what I ordered according to the picture (claims best match...REALLY?!?!?!) THREE TIMES!!! They kept failing to get it right, and after having called them every time (some poor little girl answered, a different one every time, offered me a $5 coupon but would not stick to their policy, and upon my refusal of this insulting, poor withering excuse for an attempt at compensation got offended, and in a very snide manner retrieved their manager, whom I am surprised they could MANAGE to tie their shoes), not only was everyone condescending, but their BEST offer at compensation (even saying that customer satisfaction is their main goal...HA! Injury to Insult!) was a $10.00 coupon for...what? Toward the purhase of something else for them to eff up (yes, they actually wanted me to pay $$$ for them to eff something up...but at a discount! Not-So-FreeShipping.ripoff.com, and ProFlowers, although you cannot fix your tainted record as it is, I wonder what YOU are willing to do to REALLY compensate not only me (yes, I will get the $$$ back, no problem) but all of the other defenseless victims of your SCAM! I want you to get your best lawyer, best writer and best sales associate/manager together, lock them in a room for a few hours (like a think-tank), and have them come out with one good reason why I or any other VICTIM of your CRIME should call the toll-free number you posted as a rebuttal to one of these reports (actually, the one onto which I tagged to report my own experience). |
