I contracted the Moving Company to deliver my furniture on 1 July 2010, they picked up on 14 June 20

6th of Oct, 2010 by User873061

I contracted the Moving Company to deliver my furniture on 1 July 2010, they picked up on 14 June 2010. They did not ship until 5 July and they claimed they had 21 days to deliver after the contracted delivery date, even though I specifically asked them if it would be there by the 1st, they told me no problem. On 12 July 2010, the company delivered my furniture (after me staying in a hotel for 12 days longer at a cost of $1900 extra), and several pieces were broken (shattered). On my dining set, they snapped the leg off of the table, a chair, and broke the back of another chair, not a a joint, where they are weaker, but at solid wood. I submitted a claim on 22 July after THEY gave me just 12 days to file, and I am still waiting for a response. In a nutshell, I submitted two estimates; one for $1105.00, the second for $1465.00 which did not include the $25.00 to repair the aluminum chair or $380.00 to replace the marble table top. Instead of waiting for the company to settle, I had the dining set and bedroom dresser repaired. Total true cost of just the dining set and dresser was $3065.00, add the estimated cost to replace the marble top ($380) and repair the aluminum chair ($25), I will spend $3470.00 plus the $1900 extra in hotel bill. To date, 8 Feb 2011, I have contacted them several times and they will not contact me back. I contacted the BBB and they will not respond to them. They advertise they are a member of the AMA but the AMA said they are not. If you want bad service and your furniture destroyed, go with these guys, they can help you out.

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