I.C. Systems

I.C. Systems Their customer representatives did not know what they were talking about when I was asking for help to make a payment online. When I sp

26th of Jul, 2011 by User146571

I.C. Systems calls demanding for a payment which is understandable. However, not getting any help making the payment is what made me mad. I have till August 4th to make a payment, and I want to do it online so I can have a receipt in my hand. Their online system was not working at the time. I asked why, and they said sorry I have no idea. Please make a phone payment. I told them I did not want to wait for a receipt. And they said "Please make a phone payment" 5 times in a row.... I asked them what else I could do to get a receipt in my hand, and instead of helping, they acted like a robot.... If you read other reviews about this company, they have issues with mailing out receipts, being knowledgeable about their job, and helping you understand the fine writing. This is why I wanted a receipt from the online system. The lady basically said well the website doesn't work.... phone payment.... I expected her to at least tell me she would look into that so I could make an online payment. Seems to me they rather have a phone payment, and deal with all the srew ups they make.... Putting me in much more of a bind.... Their attitudes are not friendly, and I'm not sure which is worse (people who speak no English call centers or people that don't know how to do their job right)

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