| http://www.redbottomshoes-saler.com |
| http://www.redbottomshoes-saler.com/ KNOCK OFF Designer Shoes! China-based vendor charges automatic 25% cancellation fees! Internet |
| 22nd of Jun, 2011 by User433645 |
| I found this website while looking for designer outlets. The disclaimer read that their items were overstock. When going through the purchase & check-out process, they noted that a factory in China would show up as the vendor on my credit card statement. I reviewed the website again & emailed them within 30 minutes to cancel the order as I questioned the authenticity of their items. They emailed me several hours later & asked me if I still wanted to cancel the order, as refunds are automatically charged 25% as a cancellation fee. I questioned why there was a 25% cancellation fee as I emailed them promptly before they prepared any merchandise to be shipped out. They responded with they needed to stipulate their refund policy of charging a 25% cancellation fee. Really? They sell fake designer merchandise & when people want to cancel their orders after seeing a China-based factory name that will show up on their credit card statements they are charged 25%? My purchase was $328. I was refunded $246. They are keeping $82 without preparing, processing or sending me any merchandise! scam. |
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I purchased a pair of shoes from this website. I clicked the link "track my order" but no information appeared. I emailed the company questioning their delivery practice (i.e. If the homeowner is not available, will the carrier leave the package at the door, or should the homeowner go to a physical address to receive the items? If yes, what is the address. Who is the carrier? Where are the items being shipped from? etc., ). They replied in typos and incorrect grammer "just wait to get it."
It's going on three weeks since I ordered, and still the item has not arrived.
What can I do? How do I go about getting a refund? |
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| I was very suspicous of all the "great" reviews with very poor grammar. I would contact your credit card company and tell them you canceled your order and that you received no merchandise. They may do something about it. Not sure though because of the amount of time that has passed. |
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