Dear Mr. Blake, I am hoping you can help me with this. During the purchase of a Christmas Tree from Home Depot today, an employee asked if I wanted the insects and excess shaken out of it. I said yes. He said, "You don't need it." There was no other explanation. I came home and have now killed several insects and if you shake a branch, hundreds of brown pine needles drop out. It sure seems to me the employee didn't care 30 minutes before closing about what might happen when I got the tree or maybe this was intentiontal. I would sure like to give the employee of piece of my mind because whatever the manager is going to do is not going to be enough. I have work to do and now I have to worry about a bad Christmas Tree (something that is normally a pleasant experience) because a Home Depot employee did not want to do their job. The Home Depot store is: West Niles #1981 8650 Dempster Street Niles, IL 60714 (847)298-7547 My son unloaded the tree from the car and installed it in the living room. I am worried our house is going to be permanently infested. My son lives in the next state over (Wisconsin) and won't be back for another 2 weeks. My back is bad and I am not sure what I am going to do now. I can't get the tree back on to the car and even if I could, all of your locations are now closed. Any help you could offer would be greatly appreciated. Sincerely, Peter