GrowSetup.com

GrowSetup.com HydroSetup Never tested room upon

4th of Jan, 2011 by User765211

GrowSetup's website says " we have all of the tools and resources to build the top of the line grow room of your dreams. The GrowSetup team is coming from years of experience in the industry and we can help in any part of the business. Whether it's a plant issue, cultivation, dispensing, cloning or getting hydroponic equipment at a great discount from what retailers charge. We have done it all, and now are here to teach you the tips and tricks of the professional! With every project we undertake, we strive to provide the highest level of customer service paired with an excellent finished product to ensure that our customers receive all of the value we have to offer. We believe in the principle that we are only as good as the product our clients are able to produce, which so far, is very good." Hardly the case at all....I have had nothing but problems from the beginning and still after 2 months dont have a room that even works?!? Besides being weeks behind schedule...they failed to test the room per their website "Testing:Once everything is fully constructed and fully setup. The system will be put through multiple tests to guarantee probability. We will ensure your room is foolproof." Because of my rooms inability to be controlled, I have suffered significant losses due to time, money and overall aggravation. They were supposed to deliver a turn key operation that is "foolproof". I hired them largely because of there affiliation with the BBB & now suffering loss

Complaint Summary

I have had to suffer significant aggravation and losses of time & money because of my desicion to hire this firm. My room still doesnt work.

Resolution Sought

I want them to finish what they were paid to do, which is simply deliver a finished room that has been put through multiple tests to guarantee probability. The finished product should allow me complete control of the rooms temperature, humidity, light & CO2. I have spent over $12,000 and have already suffered $4,000+ in losses and my room still doesnt work. I would like them to have the room in working order ASAP

DONT PAY UNTIL THE JOB IS COMPLETELY DONE AND TESTED AT LEAST 24-48 BEFORE INTRODUCING PLANTS!!!

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