Global Tel Link-- Mobile Alabama Illegal Monopoly of Global Tel Link across the US prisons stealing from US citizens with horrific exacerbated charge

11th of Oct, 2011 by User522058

I have just encountered using Global Tel Link and have been massively RIPPED OFF BY EXACERBATED CHARGES that have to be absolutely illegal. All US prisons that are using their service are receiving millions of dollars in kickback money from this companie's outrageous fees. Charge for one call in Alameda County Sheriff's Department $15.85 plus a $4.75 transaction fee making ONE CALL $20.60. The minimum amount that can be put on the account is $25.00, so it looks like they have it set up to daily steal people's unused money because of the refund policy. Refund Policy--The company then also gets to steal any balance below $6.00 from you because to get a refund of your unused money as THEY CHARGE A $5.00 REFUND CHARGE. So if I have a balance of $5.00 or below they get to steal it from me. They are being allowed to legally defraud and steal from their so called customers. It's time to take this company down, people. Spread the word on your facebook and tweeter pages for people to join in this effort to stop their illegal practices of stealing from innocent family members of incarcerated individuals. Put in a Complaint to the Attorney General's office @ ago.state.al.us

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Comments

4709 days ago by Susieqq

They are rude and their company SUCKS. I was finally transferred to a supervisor and she yelled at me and accused me of lying! She said why isn't anyone else reporting this problem.. I cannot believe a company like this can run in the United States. Appears they own the monopoly and they know it very well. They can do whatever it is they like. I am being charged for just answering my phone, even without pressing 0 to accept the call. You cannot hear the person on the other end, or it is all garbled, it is such a bad connection, you cannot hear a word they are speaking. This company needs to be sued!!! I cannot believe how much money they take, even when you are unable to hear the other person!