| Global ReLogistics |
| Global Relogistics Inc Household items shipped to a different place and lots of items missing when delivered Fort Lauderdale, Florida |
| 11th of Sep, 2011 by User388555 |
| Hi I contracted Global Relogistics Inc to move My household items from Dayton, OH to San Diego, CA. I Paid 50% of money to them. They sub-contracted the move to Pittsburgh movers who came to my apt in Dayton and picked up the household items on 07/30/11. They were supposed to deliver the items in 21 days as per the contract and truck driver will call me about the actual delivery date and time. On 08/21/11. When I spoke to Pittsburg movers, they told that the items got misplaced and are loaded into a truck that was going to Minneapolis instead of San Diego. From then on, they are telling different stories like: 1. we will send the items in a different truck directly to you. 2. we will send the items from chicago to you. and finally they said they are moving the items to New Jersy and from there they are sending the items to me. On 08/26/11, they said they got the items in NJ and they are loading into a truck to CA and the items will come first to me in CA. Later they said that due to hurricane Irene, their schedule got changed and the truck is moving through MD, NC, GA, AL, TX, AZ and then to CA. On 09/03/11, the Pittsburg movers said the truck is in TX. but when I called the pittsburgh movers on 09/04/11, one of their agent Issac said that 1. you are not supposed to call us daily. 2. we dont have cameras on the truck to monitor. 3. We dont need to give you the update on the truck. 4. you have to be at your home to receive the items and the driver will call you when he gets there. 5. The driver works for us and not for you. 6. I cannot give any delivery date to you. and all non-sense etc... Finally, My items arrived after 41 days in extremely bad condition delivered by one ore company called Remington Movers. When I verified My items, I found many items gone missing/ lost and lot of items squeezed, ripped, damaged Below are the highlights of the move. =================================== Problem 1: -------------- Estimated weight of the household items was 3382lbs. Actual weight of the truck was 3080lbs. So the amount that I need to pay for the move needs to be recalculated for 3080lbs which has not been done. Global Relogistics says talk to pittsburg movers as they have the truck weight papers. Pittsburg movers says talk to global relogistics as you signed contract with them and paid money to them and they are the ones who are supposed take care of this. Finger pointing is happening instead of looking at the problem and solving it. Problem 2: -------------- I paid for Full packaging services. When the pittsburg movers came to my place to pickup the stuff in Dayton, They bought 2 wardrobe boxes and 3 small boxes. They didnot bring any other stuff. I had to give them additional boxes and paper to pack the household items. While packing, the movers said that whoever comes to upack, they will do full unpacking of the items and setup in the new place. But the Remington movers who came yesterday to deliver the stuff, fixed only dining table and coffee table. Rest all, they didnot do as they said they dont have instructions on this. This explains how you guys are not able to properly communicate each other regarding work that you are supposed to do. Problem 3: ------------- So many missing items as per the attached xls sheet and the invetory sheet. Many of the boxes are ripped apart, open on all sides, food items leacking, boxes broken furniture damaged etc. I totally dont understand if this is how a move is handled by these guys. Being said as professional in moving business, I see 0% professionalism in the work that is carried out in this move. The only thing that these guys did is asking for the money as soon as the truck stopped in front of the Apartment. The driver didnot call me in advance to notify that he is coming to deliver the stuff to me. I saw the truck outside of the apartment with the company name on it and found out it was coming for me. Rgds |
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