Fumfie

Fumfie TOTAL SCAMMERS - Double charge insurance Internet

29th of Jan, 2011 by

Fumfie is the WORST company I have ever had the displeasure of dealing with. After I placed my order there was a mistake and I called within 5 minutes to fix it. They said the order was instantaneously sent to shipping and there was nothing they could do about it. When the items arrived the accessories in the "Everything Package" were all of very low quality, not even made for a DSLR camera. They tried to appease me by sedning more free junk, a package of UV filters that do more harm than good, a tripod that does not work and a memory card that is notorious for poor quality but all itmes excpet the camera were returned regardless of their efforts to avoid the situation. A few days later I received my credit card bill and it was for $24.99 more than the invocice they sent me and the credit for the returns was short $15. After calling Fumfie they said the additional charge was for insurance but I showed them on their invoice where it clearly said "shipping, handeling and insurance included". They refused to recognize the double charge or the short on the refund and said there is nothing they could do. Filed a complaint with the FTC and BBB. They have had a large number of complaints on the BBB already and have not been a member for more than a few months.

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