FreeCreditScore.com

FreeCreditScore.com Experian Consumer Report False Advertising, Thieves! Irvine, Internet

21st of Mar, 2011 by User968437

I signed up for a free one week trial at free credit score.com. Immediately my account was charged 29.95- I read all the fine print, it never mentioned that charge. I called customer service and they informed me that they have a "no refunds" policy and that the 29.95 charge was for an "upgraded service I chose" I NEVER clicked on anything other than the free week trial and I only had my "membership" for about 30 minutes. I filed a report with the better business bureau and I encourage all of you to do the same. The companies info is as follows: freecreditscore.com Experian Consumer Reports
Headquarters
PO Box 19729
Irvine CA 92623 800.220.2626 949.567.5758- Fax This is a scam- this is not the same company as freecreditreport.com as we have all seen on tv. These guys are crooks and will make money off of us a little at a time until we stop them.

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Comments

4859 days ago by Anonymous

Absolutely Right! They are thieves. I was unable to find any place on their site where I could cancel my FREE 7 day membership. I sent them an email asking how to cancel and received no response. Finally called them at 877-300-2506 and found that I had failed to click on some box way down in the fine print which allowed them to charge me 29.95. I raised enough cane that they refunded me $15.00. Then they tried to offer me a discounted membership. i declined. Then they wanted me to know that my membership would continue for a few more weeks so i could feel free to track my credit report at any time during my membership, which I declined. From their behavior I am sure that if I did that there would probably something that would allow me to inadvertently re-join without being aware of it. These people drive me crazy.