Frederick J Hanna

Frederick J Hanna and Associates demeaning, rude, aggressive, tallking over me and overall disrespectful Marietta, Georgia

9th of Jan, 2011 by User207196

Today I received a phone call from a Ron Schultz of Frederick J. Hanna and Associates regarding a Chase credit card bill. He asked me all kinds of personal questions and I responded in the affirmative. He told me that I owed Chase a large sum of money and he was calling to see what terms could be arrived at between us to begin payment of the debt. I informed him I am not working and have not worked for over three years but I am looking for employment. He told me to hold on, he would discuss my case with his supervisor and see what could be done. He returned to the phone offering me to settle the debt for $7500 to which I told him that if I had that kind of money I would never have stopped making the payments. How much could I pay, he asked, and I told him $5. He told me to hold on and he would let me speak directly to his supervisor. I held on and another man got on the phone talking to me in a very rude manner, telling me that I should not have ran up this debt and then not be willing to pay it and how much could I pay. I asked to not speak to me in that manner and as I said before I could only pay $5 which in reality was difficult but I would do it. He began yelling at me telling me that $5 was nothing when comparing the balance on the account. What else could I do? I told him the same thing and he began threatening to sue me. I told him to go ahead because I was not working and I have no means by which to pay anything other the aforementioned amount. He kept yelling at me, I told him I was not going to be treated that way and if he perisited I was hanging up. He obviously did not hear me because of all the yelling so I said I was hanging up and I did.

After concluding the phone call, I checked my caller ID for the company name associated with the number (866)375-4232 but none was available so I looked the number up on the internet and found it. I checked for the legitimacy of the firm name and it appeared in you agency report with a complaint on this company from a person in California and listing the category for this company.

I do not know if there is anything you can do for me but I would greatly appreciate any help in dealing with this company in the future. Should I tolerate offensive and demeaning calls from these people? How do I fight back?

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