Consumer reviews and reports on scam companies, bad products and services
florist express or proflowers
false advertising - bait and switch
27th of Jan, 2012 by edwebmaster
Buyer Beware False Advertising Florest Express and ProFlowers is a Scam. I did not receive what I ordered and very unhappy. "Florist Express offers a 100% satisfaction guarantee. If you are not satisfied with our service for any reason feel free to contact us. We will either refund your money or redeliver a new product depending on the situation. The choice is yours!" This is false and untrue. Sure they will give you a 15% discount coupon on your next order. When I told them I would never order from them again they offered me a 20% discount. All I wanted was the flowers I ordered to be delivered correctly and I guess they can't do that. I ordered an arrangement of roses, lilies and alstroemeria and got daisies, lilie buds and roses barely open. They blamed their supplier again and again. But NO REFUND or REDELIVERY. Where is that 100% guarantee?

false advertising - bait and switch

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