Consumer reviews and reports on scam companies, bad products and services
RockAuto.com RockAuto, LLC Sent me the wrong part and refused to correct the problem. Internet, Internet
14th of Nov, 2011 by User455942
I ordered a Timken seal, part # 2955, which is supposed to have a flange on it. According to both rockauto.com and timken.com, this seal is a flange seal. The original seal is a flange seal. What I received from RockAuto is an NOK seal in a Timken box. NOK part # UH0580E, which does not have a flange. I called and spoke to Josh at RockAuto and he informed me that this is an acceptable substitute. I disagreed, and tried to explain to him that I ordered this part specifically because it is shown in the image with a flange, and the description reads, "A flanged design allows for easier and proper installation and helps avoid cocking." He sent me a return shipping label but expects me to pay return shipping for a part that is clearly wrong. I e-mailed him several times asking him to simply issue a refund. He declined. Worst customer service I've ever experienced. Buyer beware.
Track this Report 1 Comment | Post a Comment
Comments
4725 days ago by Ws6man
I too had a bad experience with customer service. They should tell you up front that nothing is returnable, even if they sell you the wrong part.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1499 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1723 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
3
4
1728 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
5
6
7
1729 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
8
9
10

Top Reports
© ScamExposure.com - Scam E-mail List | Updated Reports | Updated Scams | Terms of Service | Privacy Policy | Legal Information | Contact Us
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in