Consumer reviews and reports on scam companies, bad products and services
FIDELITY WARRANTY SERVICES
Fidelity warranty services Nalley honda Doesn't honor warranty agreement Deerfieldbeach, Florida
24th of Apr, 2011 by User165013
Bought a warranty for our Honda Odyssey to protect ourselves because it was a used vehicle. Told that's we were covered the minute we made our first initial payment. We were happy to have a warranty that would protect us from future problems. We started to notice smoke coming from the hood and decided to brimg I into Nalley Honda of Union City, Ga. where we bought the vehicle. They provided ude with a rental and told us not to worry, it would be taken care of. That's when the cold shoulder came into effect. Our vehicle was held at the dealership for a week before we were told the warranty company refused to fix our vehicle because they felt the problem with our vehicle occurred a while back (Why would we buy a vehicle with problems). We called the warranty company and was given the run-around by a rude agent. We have recently contacted the BBB and are awaiting a response. NEVER buy a warranty from this company!

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