Consumer reviews and reports on scam companies, bad products and services
Fidelity Information Corporation
Fidelity Information Corporation F.I.C Illegal Debt Collection, Innacurate Information, Failure to Follow Cease and Desist Los Angeles,, California
14th of Sep, 2011 by User873566
Fidelity Information Corporation that was hired by our former landlord. We also, about a week ago sent in an entire packet to the FTC and Attorney General, regarding more unfair collection practices by this company and them sending someone elses credit file information to us as a verification of debt. We sent out another one today after the phone call that came in today as well. We recently appeared in small claims court against the former landlord and sued her for attorney costs in battling the collectionagency, in which the judgment was found in our favor. She also counter sued and the judge awarded her a partial amount of what she was suing for. The judgment was ordered on August 26, 2011 and there is a Judgment STAY in effect until at least September 25, 2011 in which the paperwork states the following: ENFORCEMENT OF THE JUDGMENT IS POSTPONED UNTIL THE TIME FOR APPEAL ENDS OR UNTIL THE APPEAL IS DECIDED. THIS MEANS THAT THE JUDGMENT CREDITOR CANNOT COLLECT ANY MONEY OR TAKE ANY ACTION UNTIL THIS PERIOD IS OVER. At 9:48am September 15, 2011 I received the following voicemail: “Hi this message is for Lauren. If you can call me back my name is Rebecca and I can be reached in the Legal department @ 800-501-8085. Thank you.” (I have the message saved as well with the date and time stamp) She never stated she was a debt collector, where she was calling from, or that it was a private matter. I returned the call at 9:50am, not knowing who I was calling, when she then informed me of the following: “You recently were counter sued by Torrie Marsh and there was a judgment placed against you. When are you planning on paying it?” Per the court order and the information sheet, Fidelty Information Corporation and T. Marsh (landlord) CANNOT collect any money nor take ANY action until the 30 day STAY period is over. The call that came in today was a mere 20 days from the Judgment date and only 8 days from the date of mailing and service of the judgment order delivery by mail. As stated above, this is not the first time Fidelity Information Corporation has not followed the law and the Fair Debt Collection Practices and again, I requestedto THe FTC and Attorney General that this company be investigated for UNFAIR DEBT PRACTICES. On a side note, we paid the Judgment on September 14, 2011 to the court and a copy of that information is included in the packet. I forwarded a fax to Rebecca along with the packet showing we paid it as well. It was also mailed USPS on September 14, 2011. I included all of that in this packet In the previous months before, they had supplied us with another persons credit application as PROOF verification of debt. They also supplied us with innaccurate information ont he amount owed, even when disputed with proof of payments already made that didnt add up to the total they had provided us. They were also notified that we had an attorney and they were no longer to contact us, only the attorney. 2 calls came in to us after they SIGNED for the letters stating to contact the attorney only. Their failure to follow debt collection laws is obvious and thats why this report is vaild and was also sent to the FTC and Attorney General Office.

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