Family Chrysler (Philadelphia

Family Chrysler (Philadelphia PA on Essington ave) HORRIBLE PEOPLE...NOT HELPFUL...VERY RUDE...DIFFICULT!!! Philadelphia, Pennsylvania

15th of Aug, 2011 by User336984

Family chrysler staff is very rude...They have had my car all summer...give me no answers when I will get my car back they basically have stolen my car...and do NOT give me any information! When I call and ask questions they are rude! I called and asked to speak to a supervisor and they would NOT give me the supervisor...They are only helpful when they want to sell you something but when you need something covered by warranty fixed they steal your car and try to get as much money out of the deal...They do not care about your job, your life, your family they expect you to pay for a rental because they do NOT provide one...They have had my car since june a rental would have been over 2500 so far...I have complained to chrysler complaint department and they have done NOTHING for me...I have made 2 car payments for my car since they have had it...next week I will be going on 3 payments since they had it...I am paying for a car I dont even have!!! No one is being helpful!...I just bought my car last year! I have low milage...a clean engine (backed by my mechanic...pep boys..jiffy lube.. and even family chrysler) and for some reason I have internal engine damage, I shouldnt even be having this problem in the first place I just bought the car June 2010...Chrysler has done nothing for me...Family chrysler car dealership has done nothing for me...Mopar that sells chrseler parts has done nothing for me....I don't know what else to do...I just want my car back from these horrible people

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