everyfloor.com

Credit Card Fraud

25th of May, 2011 by julishar

DO NOT ORDER from everyfloor.com!!!
I placed a very large order on April 5, 2011 with Julio. I was told that the tile was in stock in Texas at the manufacturer's warehouse and that I would receive it within 2 weeks. I was also told that I would be emailed a tracking number once it was on its way.
On 4/22/11 I spoke with Julio and was told that there were 2 holidays and that was why I hadn't rec'd the tile. He told me they would ship them next week and that, "It's going good."
On 4/28/11 I spoke with a rude woman named Jessie who told me she would call the warehouse and get back to me. She did not.
On 4/29/11 I called again and she put me on hold for over 15 mins. I called back and left a message on an answering machine. She picked up the phone at 2PM and said, "Please hold." And never picked up the phone. I spoke with Julio again and he promised me the tile by Tues. and that he would email a tracking number.
For several days I emailed and left messages on their answering machine. Nothing.
Today, 5/25/11, I contacted the NY State Police and found that this can be considered credit card fraud. I contacted Julio today to cancel the order and I am giving them one chance only to refund my money (nearly $5000!!) by 5/27/11
DO NOT under any circumstances do any online business with this company. It is a scam.

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