| ESupershops |
| ESupershops BEWARE OF ESUPERSHOPS HOME BUSINESS SCAM - $2.97 = 99.95 AFTER 3 DAYS & 39.95 EVERY MONTH THEREAFTER Internet |
| 4th of Apr, 2011 by User681325 |
| I received a charge on my bank statement for $99.95 for as they put on the description Internet Services - I called my internet company and discovered they had not charged my account. So I called the bank who gave me a toll free number to call. When I called the number I was advised that there in fact had been a mistake because I didn't show up on their records as them having charged my card and was told to call the next day just in case it would show up then. I proceeded to call the next day and was told that they could not reverse the charge because they could not find a charge. Based on the gentleman's statements I called the bank and put through a chargeback. A month later I receive a letter from the bank with copies of an online order that was made with all of my account information (without my cvv) stating that this was for a subscription I ordered online for $2.97 that had to be cancelled within 3 days or would cost $99.95 initially with a $39.99/per month subscription thereafter. When I called the bank I was told there was nothing they could do because esupershops provided them with enough documentation to show that I had cancelled after the three days. First of all I don't recall ever ordering the service. I have been with my employer for three years and have no need for an online business. 2nd of all I would not have agreed to a three day trial as this is not enough time to try any type of service out and third of all since I never ordered it I never cancelled it. I believe my information was captured from another site as there own documentation states that I was inserted as a partial lead and it also clearly states that a cvv was not entered. I won't purchase anything that does not require this information and I don't think of it as being safe. In addition their merchant transaction also state that the (AVS) address or Zip did not match and that the cvv status was not processed two clear signs of a fraudulent transaction. Moreover, they submitting two web links on the terms and conditions and their refund policy that supposedly a client has to check to state that have read so the extra charges are hidden within these documents from what I understand. They are not forthright in explaining this to a consumer who might be interested. Moreover they claimed that the services were used yet the documentation they serve as evidence of the service being used has the account opened on the 26th of January (conveniently no time is stipulated) and the last login on the 27th of January at 2:59am no further use after that I'm no rocket scientist but this does not constitute a used subscription to me. At the end of the day, the bank reversed my chargeback stating that esupershops had provided enough information to show that I had ordered a trial subscription for $2.97 and failed to cancelled within 3 days therefore was liable for the $99.95 as such they would not be able to redispute the charges. I stand on principle and tell you that this is a SCAM, I did not order the subscription but had I ordered the subscription I still feel that their practice of luring people in for $2.97 with the intention of then charging $99.95 within 3 days and an additional $39.95 is misleading and fraudulent. Please be aware of what pages pop up on your computer and any type of service that doesn't disclose the charges up front. Or much like me you will be outraged and out of $103.00. |
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