Elephant Strucutres LLC 3 Months and no building. Nothing but lies Boone, North Carolina

13th of Apr, 2013 by User558411

We ordered (order # 409085) a building back in mid Jan. The salesperson said it would be 6 to 8 weeks. When we did not receive a call from your company in the 8th week my husband Greg called your company and talked to a Mike and he gave him the number to the installer and the installer said they were in Ft. Campbell doing a GOVERMENT job and would not be there for 2 weeks. The installation kept getting pushed back and we contacted Heather ( management) and after chasing her for a few days and having her get to the bottom of the situation she promised us that the building would be up no later than Sunday (April 14th). We were sitting on the porch this morning waiting for the installer to arrive and my husband received an email from Mike and a call from Charles (installer) stating that he would not be up there till weds. My husband informed him to keep the building and cancel the order and we will be contacting Heather Monday morning and also filling a complaint with the Better Business Bureau due to the numerous lies that your company have told us. We have never been treated like this from a company before and we will make sure that you receive any penalties the law allows.

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