Consumer reviews and reports on scam companies, bad products and services
MTB Mechanical, Inc. $370 for 1/2 hour Labor!!! Matthews, North Carolina
9th of Nov, 2011 by User959349
RIPOFF!!!!! My Condensate Pump failed after only 3 years (new construction) and MTB Mechanical charged me $399 to replace. It took the technician about 30 minutes to install. When I went online to see how long units should last, I was surprised to learn that this unit could be purchased for $32.50! When I called MTB Mechanical to ask why the cost was so high for a $32 item, I was told by Jimmy that this was b/c of all his other cost concerns (cost to stock item, labor warranty, etc). I'm sorry, but $367 for a 30 minute install??? Thats about $735/hr!!!! And on top of this, this was their 2nd visit to fix this problem. I paid $89 the first time when the problem was diagnosed as a GFI switch issue. On second visit (and after GFI was replaced), it was determined (and written on report) that the GFI switch was tripped DUE to a faulty condensation unit. So, I refused to pay an additional $89 svc charge, and it was waived. But they actually wanted $488 for a 30 minute install of a $32 part. DO NOT USE THIS COMPANY!!!!
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