Consumer reviews and reports on scam companies, bad products and services
Ebates Fails to honor advertising claims San Francisco, California
27th of Oct, 2011 by User256879
Ebates advertises a percentage cash back refund for its members who purchase items through their site from a list of retailers. Ebates currently offers a 3% refund for purchases made by their members at Homedepot.com
On September 29, 2011 I purchased a hot water heater through Home Dept online after visiting the Ebates site as required. The cost of the purchase was $1,002.00 which should have entitled me to a cash back credit of $30.06. My account was not credited and numerous requests to Ebates customer care for credit were denied. First they questioned how I paid for my item (credit card) then they send me some ridiculous email that has no basis in fact: Complaint #93091
Hello,
Thank you for your patience. After researching your order, it has been determined by the merchant, that it was not credited to the Ebates shopping program. The order was credited to another affiliate site, not Ebates. As a result, Cash Back cannot be awarded. We realize this is a disappointing outcome, we too would have liked to have earned credit for this order. We hope that your next purchase will be credited to Ebates without an issue.
We deeply apologize for any misunderstanding.
Sincerely,
Thomas
Customer Care
Ebates I sent then the order confirmation form Home Depot and they are still denying my credit. I have no idea what they mean by 'another affiliate site'. It is just a smoke screen to avoid paying a large credit. I have filed a complaint with the BBB and will continue to expose their fraud online in my spare time.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1491 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1715 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1720 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1720 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in