| Dr. Chemdry |
| Dr. Chemdry Phoenix Az carpet cleaning pet urine scam Internet, Arizona |
| 26th of Mar, 2011 by User677739 |
I received a flyer in the mail for 3 rooms for $99.00. And pet urine guaranteed. I called the To ask questions and schedule possibly. I told her the carpets had just been done 5 months ago but i had an old cat that is not longer with me that had peed on the carpet in my roonm. She said that i could not have just my room done it had to be the 3 room minumim and they can treat my room for the pet urine. When i told her the size of my room she said it should not be over a gallon of pruduct used in there for sure. So it would be the 99.00 plus the gallon so about $165.00 should do it. She told me to pick 2 other rooms also before they come.
The day they were suppsed to come they called they were running late and wanted to reschedule for an hour later i could not do it so we scheduled the next day.
The next day when they arrived and were doing it all my son called me and said "i thought you said 165.00 they are telling me $288.00" i said no freekin way. why? He said here talk to the guy. He gets on the phone and says first of all we are all done and it is 288.00. i said why so much? He said the 3 rooms for 99.00 plus the pet urine was 2 gallons at 65.00 plus we did a high traffic area cleaning so it is 288.00 I said my room is small like 12X12 area for cleaning how the heck did you use 2 gallons. He said mam you had alot of urine and we used 2 gallons. I said that is bull no way. this is a total scam it was no way that bad and you guys are crazy. and i hung up on them. My son paid them and i called the office and told them everything and they said they would check into it but they were told that is how much product they used and there was not a whole lot i could do about it. Thye said the good side is they gurantee the work so they will come back out if they need to until the issue is fixed. I got home that night i could not sleep in my room for 4 days because of the smell. I called the office an they told me it was the product breaking down the enzimes and that it could take awhile to work depending on how bad the urine was. 6 days from the day they cleaned we left on vaction and i closed that door and opened the window and left the ceiling fan on. We were gone for 11 days. when we came back it was just as bad if not worse i called and said you have to get back out here and fix this. they came out 2 days later. This time he goes in with a black light and says see all this urine everywhere it is all being urinated on again. Wow no way could that be happening i dont have the cat any more. He says i dont care what you say it is being urinated on again. I said you did not do the black light to show me you got it all last time and there is no way it is being urinated on again. They never did the black light before they started last time and never did the black light afterwards to show they got it all either. And now they want an additional 250.00 to fix the problem. This place is a total scam. What a scam they have going on. |
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| My name is Cindy and I live here in AZ. Recently, I went to visit my Mother who lives in Wisconsin, because she has been struggling with some health issues. When I arrived I could not believe the smell of urine in a couple rooms. My Mother then told me that her cat was diabetic. (I had no idea) Which I guess explains why the cat was urinating in many places. My Mom was worried about the expense of replacing the carpet, so I decided to check around for a carpet cleaner that handles these types of issues. The next day a lady who lives a couple of houses down from my Mom told me about Nature's Way Chem-Dry. She said her dog had a few accidents and they did a great job removing the stains and the odor. To make a long story short, I did contact them and the owner came out the vary same day to give me an estimate. He went over all the areas with a special light and walked me through their process. I was very impressed and scheduled the job. The price was around $330.00, this included a clean, the scotch protect and urine treatment. The job was completed that Fri. I was advised by the gentleman that it can take 24-48 hrs. for it to be completed. The very next day after the job was completed I could smell the urine, however it was not as strong. On the 3rd day the smell was completely gone. I was very impressed with Chem-Dry and the service they provided my Mother and I. I'm not sure what happened with you, and your situation may be different on the customer service side, however I know their product works well and do recommend Chem-Dry. I guess you should call and explain your situation to the owner and see what comes of it. Best of luck to you. |
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| You are right I use to work at dr chem-dry. These guys hide behind there religion there crooks upsale, upsale, upsale. Being paid a very small commission it leaves guys no choice they wouldnt make any money without the gifted of b.s. Two brothers scambags for sure. |
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