Doug Justus Auto

Doug Justus Auto Center inc Dishonest Knoxville, Tennessee

13th of Nov, 2010 by User868741

My husband & I found a car on their website (00' Mitsubishi Spyder) and called the salesman about it. We told him we lived 5 hours away and asked if the car burned or leaked any oil. The salesman response was" No Sir". We let him know how far away we lived and we would be down Friday evening and to please place a couteous hold on the car. We arrived at 6:30 pm and when I opened the hood there was a puddle of oil right below the valve cover. I proceeded to check the oil and someone had over filled it over 1/2 a quart. I was livid! We went ahead and the drove the spyder and when we arrived back opened the hood, you could see the oil seeping from the valve cover. I was petrified and quite upset. I stated to the salesman how upset we were after driving 5 hours how disappointed we were and ask him why when we ask him on the phone if the car leaked or burned any oil, he told us " No Sir". His response: "No one ask about leaks"!!!! So apparently he knew it leaked. There's no way anybody could have missed this when opening the hood. It was right there, plain as day! We didn't buy the car and drove back 5 hours. They were the most rude people I have ever delt with in my life. We ask if they would lower the price and let us take it to fix it and his response was " No, Sorry"!!!! There was also a hole in the convertible top and they told us there was not!!

Be careful when buying from dealers. Take the car to a mechanic before making any final deals.

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