Consumer reviews and reports on scam companies, bad products and services
Doteasy Technology
Doteasy Technology fraudulent, trick, intractable, unreasonable, lying Burnaby, British Columbia Canada
24th of May, 2011 by User935159
I logged into doteasy in order to move my domain name to another hosting company. That required me to remove the privacy feature from my website and also to unlock it, which I did. However, when I tried to validate the removal of the privacy feature, the system refused the change until I updated my personal information. I did so. Originally, I had used a pseudonym (under which i write professionally) for the WHOIS and my real name for the billing info, so I simply changed the WHOIS name to the billing name (the person who pays for the site) and added a telephone number. Unbeknownst to me at the time, this caused doteasy to lock my domain name for 60 days, meaning it will expire tomorrow and I will either have to pay the price they want or lose my domain name. I called them and explained the situation but they have refused to listen to reason. I have been dealing with a rude supervisor who refuses to let me speak to anyone higher up the food chain. It is clear that I am the authorized person to make this change. They are refusing to allow the change only in order to extort payment from me for a service I do not wish them to provide, and they are holding my domain name and my livelihood hostage unless I capitulate to their demands. Worse, they deny having required me to make the changes in my contact information, but I know what the system told me to do. This is all just a ruse on the part of doteasy to punish people that wish to opt out of their inferior hosting plans and services.
Comments
4944 days ago by ScamVictim
Scam Warning: Terry WHIN-YATES, Royce WHIN-YATES, Michael LEE, Jackie WU and some other Licenced Locksmiths are running illegitimate businesses despite having locksmith licenses. They will rip you off. Mr Prolock aka Mr Locksmith aka AA Automotive Locksmiths is a Licensed Locksmith Company despite maintaing unethical business practices and Terry WHIN-YATES has been granted a license by British Columbia despite a reputation for dishonesty and deceiving the public!

The Company has several names: Mr Prolock aka Mr Locksmith aka AA Automotive Locksmiths are the names of a Company that scams consumers. This is a Licensed Locksmith Company looking for the next mark for it's various scams. DON"T FALL FOR THE MR LOCKSMITH SCAM. It could cost you hundreds to thousands of dollars.

The WHIN-YATES family scam: Mr Locksmith and Terry WHIN-YATES, Royce WHIN-YATES, Jack WHIN-YATES, Brian WHIN-Yates and Robert WHIN-YATES have all been a part of the scam at one time or another. Also Involved are Michael LEE and Jackie WU working as locksmiths. Jenny WU and Ken LAPP and also involved in the business. Read about the Scam Company 24 hr Mr Locksmith's failure to respond to complaints from the Better Business Bureau of Canada:

http://www.bbb.org/mbc/business-reviews/locks-and-locksmiths/mr-prolock-in-burnaby-bc-1208591

File a complaint to the government agency that granted Mr Prolock and owner Terry WHIN-YATES a Licence. Complain to the Registrar of Security Programs and Police Division. The complaint process can be used to report complaints about Locksmith Scams like Mr Locksmith and the business owners.

If you have been scammed by Terry WHIN-YATES please file a complaint so that others don't suffer the same.

To fiile a complaint to the BBB about Terry WHIN-YATES Scam Company with the Business Bureau go here:
https://odr.bbb.org/odrweb/public/complaintlink.aspx

Go here to read about the Complaint Process with the government agency that granted the licensing - How to file a complaint against a Security Licensee or Business:
http://www.pssg.gov.bc.ca/securityindustry/complaint/index.htm

CONSUMER WARNING: Deceptive and Unethical Locksmiths Operating in Vancouver. You must use good judgement in choosing your locksmith as the government can not protect the public against getting ripped off!

Ken LAPP is President of Standard Marketing and has been working with Terry WHIN-YATES in advertising.
http://www.standardmarketing.ca/

You can Complain to the BBB about Ken LAPP's involvement in promoting a consumer scam at the Better Business Bureau:
https://odr.bbb.org/odrweb/public/complaintlink.aspx
4918 days ago by JeremyLawson
I'm going through almost the same thing with Doteasy right now. I got the authorization code & initiated a transfer of my domain before it expired. I got a notice that the transfer was successful, followed a few minutes later by a message saying the transfer failed due to a lock status. I messaged Doteasy about the domain lock, but they did not reply until after my domain expired. I clearly checked the lock status of my domain when I was getting the authorization code and it showed to be unlocked. After the transfer failed I checked again and it showed to be locked. Doteasy refuses to unlock it now unless I pay their "domain release fee" which is the same dollar amount as renewing and hosting for another year. I've already paid for another registrar & host and do not want to do business with Doteasy any longer. Repeated messages to support & a phone call have failed to resolve this issue.

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