Doteasy

Doteasy Doteasy Technology Inc. refuses to release my domain name Burnaby, British Columbia

17th of Jun, 2011 by User447063

Doteasy refuses to release & transfer my domain unless I pay their "domain release fee." I initiated a domain transfer well in advance of expiration, but they locked the domain & didn't respond to my request for it to be unlocked until after it expired. Tech support has been useless so far. This company should be avoided at all costs.

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4865 days ago by JeremyLawson

Doteasy has been holding my domain hostage since the middle of June. Even though I initiated a transfer well in advance of expiration they locked the domain & didn't respond to my request for help until after it expired. Then they demanded that I pay a "domain release fee" because they dropped the ball with their poor service. I sent numerous messages & even had a lengthy phone conversation with support. The call got nothing accomplished & when I repeatedly asked for someone higher up I was told there was no one & the call was ended.

I finally agreed to pay their "domain release fee" but my domain is still locked and now they want another, more expensive fee PLUS demand that I renew their service for a year. This company is hands down the worst that I have ever done business with. Stay far, far away from this company. They make it impossible to get away.

4865 days ago by JeremyLawson