I have called several times only to wait on hold for 20 -65 mins, then to be told that they have to inquire in head office a.k.a. the 'refinery' as to the status of my cheque. They have acknowledged that I am owed this amout of money yet say there is nothing they can do to have my money issued and that I will have to wait until 'head office' replies to their inquiry as to the status of my payment.

I am being withheld my money for the ring they have already melted down. I have been denied a Christmas for my kids and I am being denied the interest earned on that money.

D4G should be held responsible for paying out for goods sold in a timely manner, or be held to the same interest and penalties that we the public are subjest to.