Dog House Computers

Dog House Computers Deceitful Clarksville, Tennessee

9th of Mar, 2011 by User399230

This place is horrible, and non customer friendly. My mother took them a laptop, that had some issues booting up. They gave her some outlandish price to fix, pretty much the cost of the laptop, as it is a 6 year old laptop. She declined over the phone, and they told her it would be a couple of days before they would have it ready, as they had all the screws out, and hadn't gotten around to putting it back. She told them don't worry about, as I(her son) would put it back together(thinking it was just a few screws out of the bottom). I got it later that day, and that laptop was completely taken apart, I mean the screen wasn't even attached to the bottom part(the keyboard) anymore.(Everything was neat but still.) I took the laptop back up there, in the box they gave it to her in, and asked them to put it together, not even an hour later. The guy at the front shrugged, and said if I even tough this, I'm going to charge it the 75 diagnostics fee. Are you serious? She just left an hour ago? And seventy-five dollars diagnostics fee? Are you serious? I'm pissed at my mother for even taking it here. Audio Video Repair Specialists off Ft. Campbell Blvd only charge $25 diagnostic fee...Do Not Use DogHouse Computer

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Comments

4864 days ago by Magaluna

If your computer was six years old, depending on the problem, it may have been that the cost to fix it would be more than replacing it. Also in order to fix most laptops, especially old ones, you HAVE to take the entire thing apart there isn't any way around it.

I have always had great experiences with Doghouse computers. I think perhaps this is just a misunderstanding.