Dish Network Misleading Advertising Internet, Michigan

15th of Oct, 2011 by User636301

I saw the Dish Network ad on tv for 24 months of service locked in at $24.95 the first 12 months and $34.95 the last 12 months.My first thru third months bills came in at 29.95 and when I called to question this I was told that $5 was for equipment insurance.I infomed the company that I had not requested this and they agreed to remove it.I was not reimbursed for this error.The next months bill came in at 24.95. The following month the bill was back at $29.95 and this time when I called I was told that my contract specified that the company had a clause in my contract that allowed them to raise my rate at any time they felt like it.I informed them of their tv ad guaranteeing a locked in rate for 24 months and was told once again to read my contract and if I had a problem with that cancel my contract and pay an early termination fee over $200,they would also be happy to send boxes for me pack the equipment in so I could take it to a ups pickup and return it to them,the person rather rudley asked if that was what I wanted as she would gladly send the boxes that day.I declined. I stewed on this matter for another 5 months and finally decided that I was not going to be blackmailed in this manner.I called and cacelled.I have read my service agreement several times and cannot find said clause.I am now receiving threats that if I do not restart my service my credit card will be charged a $227.50 canellation fee.They are still running these ads. So I say beware these misleading ads for Dish Network.

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