Consumer reviews and reports on scam companies, bad products and services
Desert Volkswagen David Durrill Cheating. Dishonest, Greedy, unconscionable Las Vegas, Nevada
18th of Oct, 2011 by User505173
I took my 2004 VW Jetta to Desert Volkswagen for diagnosis. 1st issue: They charged me $150 for the diagnosis. Any other local shop is free, or at most, $59. 2nd issue: They diagnosed that I needed a new alternator. Locally, a new alternator costs ~$150. Their estimate was for $1100...later amended +13% to $1,240 (plus shop material charges, sales tax, etc. etc.). TWELVE HUNDRED DOLLARS???? --for a $150 alternator? I went to PepBoys; bought an identical unit for $164, and installed it myself in 20 minutes; all done. Car works perfectly. Shame on them for trying to rip me off!!!!! ---by a THOUSAND dollars! God only knows how many other people they scam similarly, all day, every day. I am ashamed I ever bought the car from them inthe first place. I wrote them a letter, and told them I would never patronize them again. They deigned to reply to it (so far).
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