Dealfun

Dealfun This company takes your money and does not deliver the goods. A lot of apology but no action. Internet

31st of Aug, 2011 by User403486

Dealfun says they are better than Ebay and more fun. I signed up and paid $120.00 for bid points. I then bid on three things and won the three items. I was charged for the items won, on my credit card plus high shipping and handling charges. It has been over a month plus without delivery of said items. I have written them several times and receive free bid points and an apology but that is all. I guess they expect me to bid and buy more items though I haven't received the items I've already bought. This company is a fraud and I'm warning anyone I can about them. I only wish I had been warned.

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Comments

4830 days ago by Adam.p

Hello,

Adam here from the Customer Relations team. Always here to help!

We are extremely sorry for the inconvenience and I can assure you this is not a regular incident.

I believe your complaint was satisfactorily resolved by us, and I believe you have contacted me. If so, then thank you else please write to me at adam @ dealfun . com (without the spaces) and I will be most glad to take care of your problem.

We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.

Most Sincerely.