CVS

CVS Beware of using coupons at CVS! San Jose, California

15th of Jun, 2011 by User735403

Today I received an e-mail with a 30% off "Entire Purchase" coupon. I went in the store and bought $42.00 worth of items. I presented the coupon and my ExtraCare card. After paying and getting ready to leave the store, I checked my receipt, and they only gave me $3.00 off! I went back in the store and talked to a Manager. I explained to him what happened and he went off to fix it without saying a word. After 10 minutes, he finally returned with $10 cash. He never said a word to me, no "I'm sorry for your inconvenience", "thank you for waiting", nothing. This is the third time this has happened to me at CVS. One time, I didn't get my discount at all, and another time they didn't give me enough again. When you go to correct it, the clerks act like you're bothering them and putting them out. CVS employees are the laziest people ever! Very unprofessional! I have to say that the Pharmacy is very good at this location and I will probably return because of that, but no more regular shopping. Their prices are very high, even with the store coupon.
I guess the gist of my message is, if you're using a coupon at CVS, check the receipt! I wonder how many people have been ripped off because they don't notice that their receipt is wrong!

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Comments

4201 days ago by Apriljrdn

He gave you an extra .40 cents. I would just thank him and leave. They must have people working there who have to figure out the difference in their heads and they don't pay enough to hire a caliber of people adept in percentages.