On the ninth day before Christmas - Cricket wireless sold to me: A brand new cell phone and plan.

On the eighth day before Christmas - Cricket wireless sold to me: Promises they could not keep and a brand new cell phone and plan.

On the seventh day before Christmas - Cricket wireless sold to me: Unending frustration and anxiety - Promises they could not keep and a brand new cell phone and plan.

On the sixth day before Christmas - Cricket wireless sold to me: The belief they were truthful - Unending frustration and anxiety - Promises they could not keep and a brand new cell phone and plan.

On the fifth day before Christmas - Cricket wireless sold to me: A bucket full of excuses - The belief they were truthful - Unending frustration and anxiety - Promises they could not keep and a brand new cell phone and plan.

On the fourth day before Christmas - Cricket wireless sold to me: Escalation to the next department - A bucket full of excuses - The belief they were truthful - Unending frustration and anxiety - Promises they could not keep and a brand new cell phone and plan.

On the third day before Christmas - Cricket wireless sold to me: Anger I am ashamed of - Escalation to the next department - A bucket full of excuses - The belief they were truthful - Unending frustration and anxiety - Promises they could not keep and a brand new cell phone and plan.

On the second day before Christmas - Cricket wireless sold to me: No resolution and no local customer support - Anger I am ashamed of - Escalation to the next department - A bucket full of excuses - The belief they were truthful - Unending frustration and anxiety - Promises they could not keep and a brand new cell phone and plan.

On the first day before Christmas - Cricket wireless after threats to write the FCC: Grudgingly fixed my service - Cared less if the problem got fixed - Cared nothing about me as a customer - Sent me a message when my next bill was due - Never followed up on my complaints - Refused to give me the number to the Presidents office - Were rude arrogant and secretive - AND - never once wished me a Merry Christmas!

Corporate Office San Diego - (858-882-6000)