Covan Worldwide Moving

Covan Worldwide Moving Coleman American Moving Services Nightmare move from hell thanks to these incompetent people Petersburg, Virginia

17th of May, 2011 by User699542

This move was a nightmare!!! For starters the company called to get info of how much stuff I had to move. They were supposed to have sent someone out to verify but didn't. I was in a 3 bedroom house and they reported it was a 1 bedroom so suffice it to say a very small moving truck showed up and they did not have enough boxes to pack my things. The truck and 2 movers were almost 2 hours late arriving and then it was another 3 hours before the second truck arrived with addditional help- however they did not bring extra boxes. Items I had in plastic tubs were wrapped in brown paper, not marked fragile and were thrown on to the truck. Because they did not bring extra boxes I was forced to give a lot of my belongings away.
When my stuff was delivered, 2 bookcases, a flat screen computer monitor and other items were broken and they literally "dumped" my stuff out of the boxes onto the floor. I had several boxes of books that the movers dumped in a pile in the middle of the floor so it resembled a pile for "book burning". I wish I would have had a camera to take a picture of it. Needless to say the supervisor made them restack them but have no way of knowing yet which books were ruined.No respect for my belongings at all. Do not use this company you will regret it. Customer service was not sympathetic at all!

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