consumer cellular

consumer cellular liars and thieves tigard, Oregon

15th of Nov, 2010 by User113165

I never really had any problems with this company until I switched providers to an unlimited calling plan with another company. On the last billing cycle with consumer cellular I went over by about $20 although I paid somewhere around $40 extra so that they would release my phone # to the new cell phone provider.Then they decided they were not done with me yet, and decided to start running up bogus charges which I ignored. They turned me over to their collection company ''professional credit service'' that tried to tell me that I now owe $140 because I did not cancell in writing. I called consumer cellular on the phone to cancell and paid them off in full before they released my phone number and no mention was ever made about cancelling in writing.This is just a ploy of theirs to squeeze more money out of ex-customers, avoid this company like the plague they are totally dishonest!!

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4913 days ago by Susall

I just sent through this with my mother-in-law. Read your contract. It states that if you wish to cancel you must do so in writing, She now realizes she should have read everything thoroughly and not assume she could just make a phone call and that would be the end of it. Thank heavens she didn't ignore the subsequent charges that started to appear or else her credit would have taken a hit. If you think the charges were "bogus" why didn't you dispute with consumer cellular instead of waiting until it went to an outside collection company? By your own admission you say you ignored them. What did you think was going to happen, you moron? Obviously you didn't read your contract before you cancelled, and now you are acting as if you were the victim. Sorry, you don't deserve special treatment, buddy. You have to follow the rules like everybody else. Quit your whining.