citi mortgage

citi mortgage bait and switch auruora, Illinois

26th of Mar, 2011 by User952581

i was ripped off.. they are liars and theifs.. i wanted to refi my home in december also i wanted 20,000 cash out for so home projects i have enough equity in my home to do that. sherry hansen was the loan officer i was dealing with she kept pushing me to proceed with the loan.. she wanted upfront fees.. i told her no not without knowing i was approved she said you are approved we shouild have you closed in a couple weeks
so i went ahead and paid the fees 535.00 .. i didnt hear anything for a couple weeks so i tried callling sevral times left messages tried emails.. finally i get a responce say i was denied??? i could not belive after she assured me i was approved.. i am a bricklayer and i get laid off when it is cold i let her know when i applied that i was collecting unemployment. she said seasonal employment was fine.. i was denied fro not collecting unemployment in 08-09... i couldnt belive it.. so i said i wanted my money back i would have never paid those fee's but she stated i was already approved.. citi says no money will be refunded.. she said i asked you if you collected unemployment every year.... liar she asked if i was laid off ( i still have all her emails) i tried to contact her supervisior michael fauth and he wont cont me back... tried sevral other call and cannot get anyone to talk to me.
p.s she told me i had to mid april to reapply after i was back to work... just tried they say i dont qaulify for a 10 yr loan (7yrs left now) and i tell them what she says they say seasonal employment is not acceptable and the app should have never been taken..
still i have no answers

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