| Card Flex |
| Card Flex CardFlex Beware, beware! Do not sign up for a merchant account with this company. Internet |
| 25th of Jan, 2011 by |
Do not sign up for a merchant account with Card Flex. I have over twenty thousand dollars in reserve that they refuse to release. I have found several other companies that have thousands of dollars and a couple that have almost five hundred thousand that Card Flex will not release the reserve money on.
They will not return phone calls when you call in asking about reserve money to be released. If you have had this problem please contact me through this post. I am searching for as many people/companies as I can that has had this happen to them.
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| Backed by a three-person management term with over 60 years' combined experience in the business, CardFlex has helped thousands of merchants achieve their business goals with a variety of payment options. We pride ourselves especially on our fast customer-service response times. We take seriously the concerns of any client, and would like to resolve yours. Please contact Martin Phillips, customer service manager, at 866-634-3044. |
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Along with all of its positives, the Internet allows dangerous people to post false claims against good people and companies—and to do so anonymously. That’s what we believe has happened here.
Despite several attempts to work with this anonymous poster, CardFlex has been unable to even identify the poster or the company he/she claims to represent. Instead, we get occasional emails that read like ransom notes. The notes make bizarre accusations, demand varied sums of money, and offer no information to work from. “Don't ask me to call, ” the poster emailed us this morning. “Don't ask the name of the company.”
That makes it difficult to fix anything, of course. And now the anonymous poster has threatened to expand his/her attacks to include the very employees who have offered to help.
The anonymous poster has the phone numbers and emails of the several CardFlex managers who have offered assistance. We remain ready to resolve this issue. |
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I have the exact same problem with cardflex. I've read complaints all over the internet including ripoffreport and complaintsboard. Cardflex closed our account without notice claiming that wells fargo went after another of their customers that was in a different industry; however, they decided our risk profile was too high also and closed it. Then claimed a liquidated damages clause that approximately equaled our rolling reserve they they were holding. So in addition to losing all the business that day and the weeks required to find another merchant account they misappropriated our funds.
The long and the short of it is the business model of Cardflex. They answer each of these complaints with a boilerplate commentary that you see on this page. Simply do a google search for "cardflex complaints" and read the commentary that they 'cut & paste' over and over again to try to hide their tracks. They know that most people will not search negative information regarding the company before signing up for their services. Then then count on the fat that the people they prey on will not hire an attorney to sue them. On that note does anyone have a contact to an attorney that has successfully sued Cardflex? If so could they please post some sort of contact information to this lawyer? |
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I too have been scammed by cardflex. Like the other horror stories they are trying to keep funds held in a reserve for a ridiculous claimed "early termination fee" of a substantial amount of money. This has been deemed illegal in a number of similar cases.
I have spoken with other companies as well as a couple of other attorneys that have dealt with cardflex. We are also in active discussion with Attorney Generals about this and are stirring up interest.
We are interested in hearing your cardflex stories as we are currently fighting a case and at the same time putting together a class action lawsuit as well as preparing many formal complaints to strategic agencies and offices.
If we can get enough cardflex customers to join the fight we can all get what we are owed much easier than trying to fight individually.
If you are currently fighting cardflex and need help, or you have settled a case against them, are an attorney that is or has dealt with cardflex, or are interested in providing any information at all it would be greatly appreciated.
Please call the following number and leave a message with a brief description of your situation. We will get back to you right away as we put together formal charges, suits, and complaints to move forward.
(866) 770-9546
They have scammed many companies with their deceptive and fraudulent practices. The owners of cardflex were found guilty of wire fraud, mail fraud, and racketeering. Information about that case can be found here:
http://www.bizjournals.com/dallas/stories/2010/03/22/story13.html?page=all
"Judge rules that three former company officials engaged in mail and wire fraud and violated federal racketeering laws"
Their sponsoring bank Wells Fargo has dropped them as an ISO because of all the troubles they have caused.
Their scamming ways need to be put to an end. |
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