Brain Host Over charged me when didn't order a thing. Cancelled one day after signing on. Will not give full refund. Called 3 times w/ same result

5th of Dec, 2011 by User236218

Received email from Brain Host for a Internet business called Coffeeshop millionaire. It was a very good video and tempting. For only $37.00, you get web site and all their help to get buyers for products. So I signed on w/ hopes of making $$.
But, after you pay $$, you get another video and they want more $$ to get more wonderful help to increase chances to be ahead of other people on Google, ETC. I declined and relized what they were doing. Every time you buy something, they tempt you w/ more whisles. The next day I cancelled everything.
Then I checked my billing statement, they had taken out 213.60 after cancellation. Also, additional $$ was withdrawn from acct. This led to (-) in checking acct. Called again to get refund and cancell. Finally after 3 days trying to get my money back they gave less. They just don't understand the math. This is a SCAM, SCAM, SCAM, TO GET YOUR MONEY. Save your time and money. This guy made his supposely millions by ripping off people. I learned a hard experience to invest in what might be a business. It won't happen again. Most internet home businesses are scams. I found lots of them. Beware!

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Comments

4786 days ago by BrainHost

I'm sorry to hear you've had trouble with your account. Brain Host is a separate company from Coffee Shop Millionaire. If you are having trouble with something you purchased from them, you will need to contact their support department. We do not send out any promotions for Coffee Shop Millionaire, so I'm not sure what you're referring to about the email from us.

Yes, we do send out additional promotions for related Brain Host products and services after you open an account, but you are not required to purchase them and you can always opt out of our email list if you wish. These are simply upgrades you can add to your account if you choose.

As stated on our website and in our Terms of Service, refunds do not include the domain registration fee. This is because you own your domain name for one year whether or not you keep your hosting account with us. You can use it with another host, sell it, or just let it expire. We cannot take the domain back, and as such the domain registration fee is non-refundable. If you found another discrepancy in your refund amount, please reach out to us and we'll be able to get that taken care of for you. You can reach us using any of the methods below.

Eric
Brain Host Customer Support
1-800-311-9418
support [at] brainhost.com
http://www.brainhost.com/help