Bottled Grapes,LLC Krunch Kretschmar fraud, lied about losing wallet canceling credit card, fake credentials, false identity,changes stories Internet

8th of Nov, 2011 by User745190

Krunch contacted me by email to design two large ( 80' X 54" ) illustration designs on canvas. I emailed the price in responce. Krunch agreed in his next email. Krunch went on my website www.mccartneysdogs.com to indicate exactly what design he wanted altered and customised. Once completed, Krunch provided his MasterCard # on 8/3/2011 On 11/2/2011 I received from my credit card processor, Heartland, Krunch reported Fraudulent use of his credit card. I contacted Krunch by phone to remind him of this transaction in case he did not recall our company name. Krunch said he recalled losing his wallet a couple months ago, that this was the problem and he could not talk at this moment. I contacted the fraud depertment Heartland, they indicated that Krunch's credit card was never comprimised OR reported stolen. They indicated to me, Tre with Heartlands Fraud department 1-888-963-3600 ext 11709, that I could request Krunch to sign a release that he no longer diputes the charge of $1775.00 and fax it to me . Then I could fax this to Heartland. I tried to reach Krunch by phone and would only get voice mail, several attempts...strange for a legitimate business. I contacted Krunch through email to fax his signed copy of the form I prepared as follows per Heartland. "Dear Heartland fraud Department. I no longer dipute the charge of $1775.00 with McCartney & Company, Ltd Case #56019. Thank you signed Krunch Kretschmar." Krunch replied "OK will fax." After 2 days and no fax and several phone attempts only getting an answering machine. I emailed once again indicating this is a time sensitve case. I then received, finally, another email from Krunch. Krunch now says " I put this on our joint credit card and did not tell my wife. So when I was in Spain and she saw this she had no idea. (I usually put things on my company card). She is calling to settle this and in worst case I will just give you my company card# or send a cashiers check." It has been several days of more emails and phone calls. Still no responce. I am asking for assistance now to help retreive the lost funds of $1775.00

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