Bootstrap Developement Media Widget automatically renewed a purchase without prior knowledge or consent Boulder, Colorado

15th of Nov, 2011 by User206731

This company engages in "automatic renewals." The company does not inform the consumer at time of purchase. The charge just shows up in your account. I purchased a software for a one time use last year. Since then, I never visited the web site and never corresponded with the company in any way shape or form. I was surprised, therefore, to see an automatic renewal charge in the amount of $29.99 on my monthly statement." When I ordered the software it was not made apparent to me (or anyone else based on my research) that the charge would continue on an annual basis unless you chose to opt out. To access the "opt out option" you had to click "learn more." Seems somewhat counterintuitive. I contacted the company to request a refund and have been getting the run around ever since. If you check the P.O. box of the organization (PO Box 19764, Boulder, CO 80308-2764) you discover that it is associated with several companies. While the company may be registered in Colorado, it appears to a shell company with operations overseas. Had I known this at the time of purchase, I wouldn't have used their services. I would urge everyone to avoid this company like the plague based on their shady practices and questionable presence in the United States.

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Comments

4642 days ago by Gcipress

I also have been charged for a renewal that I did not authorize. I was trying to find out how we can stop this so that others do not experience this scam. As consumers if we band together we can out Media Widget out of business

4304 days ago by Vppv

fortunately I cancelled my credit card associated with this order...they tried to auto subscrbe me for a new year, but the credit card was denied since it no longer exists. They are a scam...No phone numbers...no ability to respond to the auto emails. They are crooks.