Bliss Lingerie

Bliss Lingerie: Money thieves, Liars, Lingerie Bait & Switch, Never shipped garter belt, gloves or night robe order, selling (sold) out of stock items

18th of Sep, 2011 by User399967

I ordered several items from Bliss Lingerie (www.blisslingerie.com). They accepted my credit card payment immediately, but the first red flag rose when it took them over a week to send a confirmation e-mail. Two weeks later I received another e-mail stating less than half (3 out of 7 items) of my order was shipped and the rest of the order will be coming from a different location but should arrive reasonably within the same time frame as the first shipment. FOUR weeks later I received 3 out of the 7 items and was absolutely SHOCKED to see I had fallen for a bait and switch scam. What I ordered was NOT what I received. I was supposed to receive two ornate embroidered robe and gown sets but what I received was two ornate gowns with two cheaply sewn HALLOWEEN costume capes that did not match the gowns. They did not have the embroidery or the frog ties as the photo displayed. What I received instead was a square, box cut "robe" that had cheap satin ties that were frayed at the sew lines, and one of the robes had a 1/4" hole in the front panel. The ties around the neck lay at the trachea and are unwearable! Instead of sending me ornate robes they sent the gowns with Halloween capes!! Along with the two cheap Halloween capes I also received a USED pair of thigh highs. The hosiery was stretched to the shape of a leg and had a hole with a 4 inch run in the thigh in the area where the garter belt is to be attached. Filthy! I immediately e-mailed www.blisslingerie.com to let them know I was furious. It took them FOUR DAYS for them to make a phone call, not because they wanted to correct the error but because they were "concerned by my e-mail". They made no offer of resolution. In this phone call I also asked where the other part of my order is (4 pieces still had not been shipped) and I was told "we will check on it". It is now 6 weeks later and I still have not received the additional 4 items, they have not rectified their error of sending me the wrong robes or the used hose and there has been no refund to my card. This is the WORST business i have ever encountered and I do not recommended Bliss Lingerie to my own worst enemy.

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