Bill Pierre Ford

Lied about a Sale, Promissory Estoppel, Balked after a signed deal

18th of May, 2013 by justanothernobody

Bill Pierre Ford was not able to honor their agreement they made when I brought in my Mustang for a trade-down into a Focus, because their finance department did not get the approval in advance. I drove home my Focus but had to bring it back a week later, and they had to unprep my Mustang for resale, because it turns out it is easier to finance a $30,000 car than a $12,000 one. I thought it fair and impartial for everyone to know how they do business, and spot deliveries don't work unless your credit report reads like a love letter. If you strip out all the negative emotions I have about this place, it does not make financial sense to buy a car here, nor does it in the slightest way make the car buying experience even remotely enjoyable. There is definitely a trend with the Ford company as a whole and undesirable customer treatment when the trade-in is worth more than the car being bought.

Deceptive, fraudulent, bait-and-switch Ford Dealers, Seattle, liars, apathetic, rude Ford Dealers, hate Ford, spot delivery, lender left blank, open, predatory lenders, Seattle.

Now that my FICO is a very respectable 722, and the inquiries (hard pulls) these clowns put on my credit report are GONE, I have the upper hand. Now It's MY turn to call the shots. And I will remember the injustice done to me by Bill Pierre Ford, Sound Ford and Evergreen Ford, not to mention the outrageous insults by Pierre Money Mart, and I will shift my buying power to another car manufacturer. When I have been flat-out lied to and my dreams shattered, I have a very hard time letting it go. Since Ford does not seem to care one way or another, I won't buy Fords any more.

As far as I'm concerned, Bill Pierre failed completely in the mission statement on the back of their business card: "...We're committed to continued growth through building long-term relationships with our customers by exceeding their expectations and fulfilling their needs by providing ethical practices, prompt and time services, well-trained, knowledgeable staff, competitive pricing, superior values."

That all sounds good in theory, but in practice, it's a completely different story.

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