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| Be cautious of this company "Superior Painting and Remodeling" and its owner Mr. Ernest Espinoza. Pe |
| 2nd of Feb, 2011 by User237882 |
| Be cautious of this company "Superior Painting and Remodeling" and its owner Mr. Ernest Espinoza. Per our own experience with this company, Superior Painting will fail to properly complete the promised service and the job will be of inferior quality. I would advise anyone who is considering hiring this company, to consider other options before hiring Ernest Espinoza and Superior Painting and Remodeling. Do not believe in words from this very dishonest person; and if you must hire them, DEMAND that everything you were promised is completed. I must also warn you will be needing to constantly and very closely supervised the job being performed, as Mr. Espinoza is not concerned with providing quality work. You are bound to find some very unpleasant surprises of either damage and/or unfinished areas that were to be completed by Superior Painting and Remodeling. As I read other reviews, and Mr. Ernest Espinoza's response to them, I can no longer be surprised as his lack of integrity and ethic. Accusing an unsatisfied customer of "drunk" is not only inappropriate, but also shows his poor judgement. Instead of addressing those issues that prompted such reviews, he resources to name calling to try and rebutte those, I am sure, very well substantiated claims by unsatisfied customers. All in all, his unprofessional responses do give some light to prospective customers into what type of person and company they will be dealing with. |
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| Dear Consumer: We are pleased to respond to this review. In an effort to be fair, please be advised that we have no way of knowing who posted this review and as to what project is being referenced. We have not had any issues with any customer as noted in this particular review. We invite the person or persons who wrote this review to contact our company immediately so that we may remedy the concerns and issues noted herein. Superior Painting stands behind its committment to providing excellent customer service and exemplary work product. To have an unsubstantiated claim such as this posted does not allow our company to respond in an appropriate manner to resolve any dispute. We stand ready and willing to address any concerns, problems, etc., however, we cannot do so unless the person or persons who wrote the review does not contact us. Please note you may call Ernest Espinoza directly at 210-449-0193 or by e-mail at Superiorpainting @satx.rr.com. To attempt to defend our company without having complete facts or information cannot be done unless we are contacted. Please be advised you will not be ignored, but will have the complete assurance that whatever issues you may have will be take care of ASAP. Thank you. Ernest Espinoza - Owner of Superior Painting and Remodeling. |
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To whom it may concern. Mr. Espinoza is a very honest business man and we have done business with him.
He say's what he is going to do and follows up with his crew to make sure that you are very happy. So if you are concerned you need not worrie. Great guy with great professional workers. He goes into detail with his work and crews. He does pride himself very much and gets alot of referrals because of his excellence. |
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