Bank of America

Bank of America, N.A. Bank of America B of A wouldn't credit me my deposit. Internet, Internet

16th of Aug, 2011 by User499361

I have a normal checking account with Bank of America. One early after-noon I went into a B of A branch and made a deposit with a teller. I received a deposit receipt which showed the $435.00 deposit and showed the funds availability as "now". Later that night, I went on-line and noticed that my deposit wasn't posted. I called B of A customer service and was told it will post the next morning. The next morning I checked, still no deposit credit nor anything pending. So, I e-mailed B of A customer service and was told to call in to the 800-432-1000 customer service; After being transferred 3 times and speaking to 4 different people and after giving all of the "deposit receipt" detail info, I was told to just wait while they investigate. A few days later I called they B of A branch, again I gave all the info and was told that they will look into the matter. Each time I spoke or e-mailed with a B of A customer service rep I received conflicting info. A WEEK went by and still no credit for my deposit. Again, I called in to B of A customer service was told that they are still looking into it. A some time later (almost 2 WEEKS later), I e-mailed B of A inquiring as to the status. I was told that they were still looking into the matter.
So far, nothing. Bank of America has stolen my money and I have lost $435.00 due to their incompetence!

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