Consumer reviews and reports on scam companies, bad products and services
Atlas Services : Dishonest, Rude, Ripoff in Boynton Beach, Florida
11th of Apr, 2013 by User976948
My previous boss had been using Atlas Services for his home maintenance contract for a couple years and I worked with one of the employees over the phone several times. I decided to sign a contract for my home as well, although all of my appliances were quite new. After the first year of not using them, I was inclined to not sign again. They solicited me with a discounted offer which included a free a/c maintenance call which was advertised in their brochure. The woman on the phone told me she would "put it in my records" and I wouldn't have to worry about it. I waited until almost the expiration of my contract and called to get my free a/c maintenance check and they said I did not have any coming; that would be if I signed a new contract. I said, no, this was promised for the current contract. Well since it was never typed on the contract, although I had their brochure indicating that if you renewed your contract by a certain date and I faxed them a copy of it, they still said I was not going to get it. Of course, the employees I had known previously no longer worked at Atlas. Then one of the customer service reps got rude and snapped at me that I had already talked to the owner, Kimberly, and that she had said no. At this point, I had not even talked to Kimberly. The CSR finally calmed down and decided to appease me and schedule the maintenance call. After the service was performed, I got a call from Kimberly, who had no knowledge that the call had been completed, and she told me that she could not feasibly give me a contract for that amount with a free service a/c checkup. I played along with her, not advising her that the guy had been out. After all this, a couple weeks later, they called and wanted me to sign the new contract. Thereafter, I have had this loud rattling noise coming from the unit, which I realized a screw was missing. Now today, apprx. 7 mos later, I had to pay another company $125 for a freon leak test (required by law) due to the unit being low on freon because of a valve that was never tightened by the Atlas serviceman.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1500 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1724 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1728 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1729 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in